What is Uber Pro? It is Uber’s rewards program for drivers, and its four statuses, often called Uber driver tiers, are Blue, Gold, Platinum and Diamond. Uber’s driver page says the program rewards high-quality service: you keep star ratings high, cancellation rate low and acceptance rate high, and you practice safe driving habits.[1] This guide explains how tiers are earned, how points count, and what Uber says each level unlocks.
It covers the driver program only. Uber’s rider-side rewards are a separate topic.
How are Uber driver tiers decided?
Every driver starts in Blue, which has no extra requirements. To reach Gold, Platinum or Diamond, Uber’s terms say you need the required number of points and must meet goals that may include four measures: acceptance rate, cancellation rate, star rating and a driving insights score.[2] The thresholds are not the same everywhere. Uber says the requirements for each tier in your city are in the Uber Pro Hub inside the Driver app, and that if the Hub and the public terms disagree, the Hub wins.
Uber gives definitions for the measures:
| Measure | How Uber calculates it |
|---|---|
| Star rating | Average of your last 500 ratings from riders |
| Cancellation rate | Requests you canceled out of your last 100 accepted requests |
| Acceptance rate | Requests you accepted out of your last 100 exclusive requests, including offers you let expire |
| Driving insights score | Based on data from your last 50 trips |
If your numbers slip, you do not necessarily drop at once: the terms say drivers who fall below the thresholds may keep access to their previous tier for a limited period.
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How do Uber Pro points work?
You earn one point for every trip you complete. Extra points are possible when a trip begins or ends at certain times or in certain areas listed in the Hub, and Uber reserves the right to add multipliers for some drivers or places. Points come from rides and from Uber Eats and Uber Direct trips, but not from trips you take as a rider.
Points are counted in fixed three-month Program Periods:
| Program Period | Dates |
|---|---|
| 1 | November 1 to January 31 |
| 2 | February 1 to April 30 |
| 3 | May 1 to July 31 |
| 4 | August 1 to October 31 |
Points reset to zero when a period ends and do not carry over. Uber also says they have no cash value, and that points can be revoked if a trip is refunded or if Uber believes they came from fraud or abuse of the platform. Errors in your points should be reported to Uber within one month.
What do the tiers unlock?
Uber’s terms say each tier includes its own rewards plus those of the tiers beneath it. The rewards appendix for the program lists the following, with a note that all of them can change at Uber’s discretion:
- Priority Rides for Gold, Platinum and Diamond: a higher share of ride requests that are sent only to you first, though not for delivery, airport pickups and several premium ride types.
- 5% Pro Perk for Gold, Platinum and Diamond: 5% more per trip on eligible non-premium rides than a Blue driver earns for the same trip. In California it applies to Platinum and Diamond only. Promotions, tips and tolls are excluded, and Uber says it does not guarantee higher earnings.
- Trip Radar Advantage: priority matching over lower tiers when several drivers want the same request.
- Priority Reserve for Platinum and Diamond: a better chance at Reserve trip requests.
- Tuition coverage at Arizona State University for Platinum and Diamond drivers with 2,000 lifetime trips.
On its public page Uber also describes the Uber Pro Card, a debit card with instant cashouts and cash back on fuel. The fine print gives base cash back of between 6% and 2% on gas and between 12% and 4% on EV charging, depending on status, capped at $100 a month in total.
Where is the program available?
In February 2026 Uber started a new version of Uber Pro in select locations; other places keep the original program under separate terms. The new terms list participating locations as all US markets except New York City, parts of Colorado, Washington and Oregon. You can see which version applies to you in the Uber Pro Hub. Drivers who complete a high share of Uber Eats trips may be moved to a separate Uber Eats Pro program in some locations.
How does your rating affect your tier?
Uber’s ratings page says consistently high ratings can help unlock rewards through Uber Pro, while consistently low ratings may limit access to some opportunities.[3] How the rating is calculated and how to improve it is a separate question; here it matters only as one of the goals on the tier checklist. Our guide on how to raise your Uber rating covers the improvement side.
What should you check in the Driver app?
Open the Uber Pro Hub to see your current tier, your points for the running period, the thresholds in your city and the rewards available. Because Uber can change rewards and rules at any time, that screen is the only reliable answer for your account. For more on lifting income, see tools that help you make more with Uber.
