15 Things Every Uber & Lyft Drivers Should Keep In Their Car

Have you ever experienced the relief of stepping into an Uber or Lyft ride and seeing a charging cable for your dying phone? What about a 3 a.m. ride that offers you a cold bottle of water? These are a few of the little things that make your commute as a passenger that much more memorable.

Uber and Lyft drivers, take note. Here are the 15 things you should always keep in your car for that crucial driver rating.

1. A Mileage Log

Mileage means write offs, so you need to log your miles! You can do it with an app, or you can do it with a simple pen and paper. They even sell mileage logbooks at any office supply store. Mileage write-offs are one of the biggest perks to becoming an Uber driver. In essence, your mileage can be deducted against your gross income, which means you to pay less taxes.

Uber Taxes

2. Pen and Paper

One of the most important tools for Uber drivers is a pen and paper. You want to keep track of the time you picked someone up, when you dropped him off, and any stops in between. This is just a way to protect yourself should the need ever arise. It’s in your best interest to document where you have been and whom you have been with. While Uber is definitely convenient, we still live in a world where some people are just off, so it’s wise to keep record of your whereabouts.

3. Gum or Mints and Water

If you are picking up passengers who have had too much to drink, a drink of water or a peppermint can help settle their stomachs, which can prevent them from getting sick in your vehicle.

Keep Stuff In Car

4. A Mileage App

Odds are you are not going to install an expensive meter in your car. Using an app that can be installed on your smartphone is the logical and free option for keeping track of mileage. You can even find a mileage tracker that doubles as a mileage log, so that you can claim the mileage for your taxes.

5. Hands-Free Mount

Lyft and Uber drivers need GPS, and they need to be able to see it, so if you are using a GPS app, you need to mount your mobile device on the dash. A mount for your mobile phone can do a lot to ensure the safety of your passengers. You don’t want to be distracted by messages or calls, and a mount will keep your mobile device in the right position to avoid such distractions.

handsfree

6. Charging Block

If you really want to win the hearts of passengers, keep a charging block where they can reach it. Few things are more frustrating than a dying phone and no charger. A charging blog for your passengers to plug in their smartphone or other device will make you stand out among the rideshare competition. Make sure to be both iPhone and Android friendly.

7. Auxiliary code for music

A 45-minute commute anywhere can be a drag. Offer your passengers the option to opt out of listening to the radio and play their own music for the ride. They’ll appreciate it.

Uber Aux Cord

8. Air freshener

The first thing people notice when they sit in a car is the smell. As a rideshare driver, your car will see all kinds of people and smells, so make sure you keep a couple of air fresheners handy.

airfresh

9. Paper towels/napkins

Remember that water bottle you offered the passenger earlier? You hit a speed bump and they spilled some of it on the seat and floors. Have some paper towels or napkins in the glove compartment to clean up any accidents.

10. Towel for service dogs

Uber and Lyft drivers are both required to allow passengers to ride with their service animals, so make sure to keep a towel in your car to keep any dog hair off your seats. Sometimes a passenger will ask the driver if it’s okay to bring their non-service dog along, and this decision is entirely up to the driver.

11. Sanitary wipes

Apart from paper towels and napkins, having sanitary wipes can come in handy for a quick wipe-down of your dashboard and steering wheel before picking up a new passenger.

12. Vomit bags

In the unfortunate, and sometimes likely, event that a passenger needs to throw up in your car, save yourself the headache and offer them a vomit bag. They’ll avoid damage fees and you’ll avoid a messy cleanup.

bag

13. Change

Some passengers like leaving cash tips, but not everyone carries small enough bills. Always keep change for a $20 to increase your chances of receiving a cash tip.

14. First aid kit

Everyone needs a first aid kit at some point. Whether you can offer a bandaid or a gauze pad, your passenger will be both surprised and thankful that their driver is partly a nurse.

firstaid

15. Hand sanitizer or lotion

Keep some hand sanitizer or lotion in your cupholder for your passengers to use. Most people who see a bottle of hand sanitizer suddenly realize they can’t remember the last time they washed their hands, and they’ll be happy to sanitize.

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By | 2018-10-09T15:17:59+00:00 October 10th, 2016|Blog, Driver|14 Comments

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  3. Derek July 28, 2017 at 8:25 pm - Reply

    Nice post… Thanks.
    I been Uber now for a week plus, not yet 1.5 weeks… I already offer a charge cord though it’s android only. I offer ice cold bottles of water. Of course, cold air is a must, but i let customers know, if the air needs adjusting, let me know… but the NIGGEST AND MOST impressive offer I give which customers have not seen anywhere else?? Wi-Fi. I have unlimited data on my phone, with 8GB Hotspot service. So I tailored my hotspot with a recognized name, and easy password they can enter themselves. Every customer, I tell em “I have WiFi in the car, if you need to save your data plan, just let me know, I’ll give you the details “. And received lots compliments for it. One gentleman, a business man actually used it on way to airport with his tablet.

    If anyone has available hotspot on their car, or phone, and willing to give it out, this is highly recommended.

  4. Rex Cornwell August 4, 2017 at 4:38 pm - Reply

    Good stuff – thank you

    • Hector September 28, 2017 at 4:24 pm - Reply

      Not worth it. Most customers on Uber x or lyft just want cheap rides. You provide all this staff including water, subtract from the mile rate, just loosing money. 4 dollar minimun earned, minus water – gum- AC-etc. The trick is to be polite, drive a few blocks more if passenger asks for. Quick pick up and exact drop off. I do this and I keep my rating 4.9 – 5 stars even when I don’t provide iphone charger and napkins. Another issue is uber pool or lyft line, people are very unhappy when picking up 2 or 3 pax, so the suggestion is don’t take pools, and if you take pools, be polite with the pax explaning you have to pick up another pax, it will work 70 % of the time.

      • Reese Moulton September 29, 2017 at 4:04 pm - Reply

        Thanks for your feedback! The total amount of earnings that Uber/Lyft drivers receive completely depends on where they are driving, when they drive, the amount of hours they drive, etc… We have drivers making around $1,000/week on average!

  5. Deva December 21, 2017 at 8:47 pm - Reply

    Thank you this was such a huge help for my first Uber experience thank you and bless you.

  6. Diane Silk December 24, 2017 at 3:45 am - Reply

    Are Uber drivers permitted to promote their own exclusive cliental/passengers if so what must I do to be compliant? May I have professional business cards printed?

    • Reese Moulton December 27, 2017 at 6:56 pm - Reply

      Yes, you can! That is one of the easiest ways to get referral bonuses.

  7. […] other threat, your first move should always be to call 911. This is true for both Uber and Lyft. It also wouldn’t hurt to keep a first aid kit in your car. But what […]

  8. Mark February 25, 2018 at 9:46 pm - Reply

    Im sorry but you are wrong my friend .
    Been ubering and lyfting for year and a half with an exaptional rating of 4.9 for both and i do not provide none of what u mentioned above except a charger.
    People expect you to be luxury whike its not , remember its only a fast safe ride from A to B and nothing else. We can offer more but there is no nothing like we need to .

    If you would be a driver and but your self in their shoes you will understand. Thx i really had to reply on that

    • Reese Moulton February 26, 2018 at 7:36 pm - Reply

      That is awesome, well done Mark! Also, these are simply suggestions to improve the passenger experience, not specific requirements.

  9. Cathy Kelly March 16, 2018 at 1:08 am - Reply

    I’m an Urber driver in the Bluffton-Hilton Head, SC. I have been a Certified Nurse Assistant for 17 years, Mother and a Nana. What I find that my Riders like is my story, if they want to talk, I always engage conversion, since I am not usually in an environment that is on vacation, going to work, leaving our area, or coming to the area.The items that I have for my Riders are:
    Water, napkins, hand sanitizer, menus, mints, individual nuts of different types, two different kinds of baked cookies, on holiday’s , like Valentine’s, heart shaped Donuts, etc. Phone charger, pet treats for Therapy Dogs, cat Treats for the one’s in my pickup location and willing to stop for Riders in route, to pickup items that they need. I have been named The Best Uber Driver, from many Riders. And I don’t charge for my Treats. I saw the Drivers are looking to make more money by changing for treats, I would rather the Tips and Stars, Badges and Compliment.

  10. Mike March 16, 2018 at 8:45 pm - Reply

    Just say no to air fresheners. As a Uber/Lyft customer, keep in mind that what YOU think smells good, others may not. People become desensitized to smells too and drivers do not realize the smell is overwhelming and oppressive.

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