HyreCar Owner Success Guide

Are you interested in using HyreCar to create a passive income that could easily be worth hundreds of dollars a month or even more?
While the service was designed to be as simple as possible, this success guide geared toward users will make it even easier to begin profiting right away.

1. Sell Your Listing

First and foremost, don’t take for granted that, because you’re the one with the car, you’re the one with all the options.

HyreCar is becoming extremely popular (e.g. it recently expanded to New York City). That probably won’t change anytime soon, especially as more and more people use HyreCar to drive for Uber and Lyft.

This means you shouldn’t get too comfortable with the power dynamic that you have all the options.

So, present the best possible profile and you’ll have an easy time getting your car rented quickly so you begin making money with HyreCar.

Here’s how:

  • Use high-quality photos of your vehicle
  • Keep your description short and simple (but accurate) – sell drivers on why they should rent from you instead of other owners
  • Upload the documents HyreCar requires (e.g. registration, insurance, driver’s license, and 19-point inspection).

2. Analyze Your Local Market

HyreCar Owner Success Guide

Here’s a secret that will help you better position yourself as an attractive option for HyreCar drivers: look at what their other options are in your local market.

Otherwise, you may be pricing yourself far too high. You could end up waiting days or even weeks before you realize your mistake, so check for this right away.

That doesn’t mean competition is cutthroat among owners, though.

In fact, many owners report a certain amount of comradery among each other. So, don’t be afraid to reach out to owners with a lot of approved bookings for tips to help grow your business

3. Your First Application

HyreCar Owner Success Guide

After you’ve analyzed your market, you should have a much better idea of how to position yourself to start earning money right away.

This includes your payment structure. When starting out, be patient with this metric. Right now, it’s important to get bookings. Keep in mind that payments are made to owners 3-7 days after the driver is charged.

Most rentals are for 14 days at a time, but, initially, start with just 2. You’ll feel much more comfortable with this shorter period of time during your first one or two experiences.

4. Prep Your Vehicle

HyreCar Owner Success Guide

A surefire way to struggle with HyreCar is to have a dirty, poorly-maintained car waiting for your driver when they show up.

So, make a habit of cleaning your vehicle and keeping it in good condition.

You should definitely do this before you take that photo for your profile that we mentioned earlier. You want to put your best foot forward, but you also need to make sure that’s how the vehicle actually looks, too. Make sure to take clear photos of your vehicle prior to pick up to ensure your vehicle is returned in the same condition you rented it out in!

You won’t earn many fans with false advertisement.

A lot of owners simply take 10% of their monthly profits and put it toward their car’s upkeep. You may not need to set aside as much, but the point is, if you have a passive form of income, you should spend some of that money on keeping it. Otherwise, you won’t be enjoying those regular checks for very long.

5. Building the Relationship


There’s no expectation that you and the driver will become best friends, but it’s not a bad idea to build a bit of report with them.

Send them a text to introduce yourself, but also make sure that you go over your expectations early on, too. By no means should you allow someone to drive off with your car until you’ve made your expectations crystal clear.

Staying in Communication with the Driver

It’s not a bad idea to remain in contact with the driver while they have your vehicle, either. You don’t want to bother them, but you do want them to feel comfortable contacting you back if they need anything or have a question.

The driver is also responsible for keeping in touch with you as the end of the rental draws near. They have the option to extend their rental, but if they choose not to exercise it, they should confirm that the predetermined drop-off time and place is still acceptable.

6. End of Rental

When the driver drops off your vehicle, you must click “Confirm Drop Off” to formally end the rental.

At that point, examine your vehicle to make sure there wasn’t any damage done to it.

How to Handle Issues

If you do notice something is wrong, don’t be timid about bringing it up with HyreCar.

For example, say the driver is late returning your vehicle. You can submit a complaint to support. Even if the driver readily acknowledges an issue, it’s still important that you report it to HyreCar.

Be sure you do so right away, too, and, whenever possible, document it.

As another example, if the driver returns your vehicle with an empty tank or has scratched the bumper, you want to take photos as proof for the HyreCar Support team.

7. Troubleshooting

HyreCar Owner Success Guide

HyreCar is designed to be as user-friendly as possible, but if you run into problems, the good news is that the company has created a very intuitive process for resolving them.

Try going through our Help Center first, as you may be able to get the answers you need with very little effort.

How to Submit a Ticket

That said, sometimes, it may be necessary to request individual attention for your specific problem. In that case, submit a ticket through your portal account. You can do this by clicking the ‘Contact Us’ button at the bottom of https://support.hyrecar.com/hc/en-us’.

Once you submit your ticket, you should hear back within 24 hours. While that may not necessarily include the actual resolution, HyreCar will be sure to help resolve your issue as quickly as possible.

Of course, you’re free to follow up whenever you want, but you should be able to track the status of your ticket through the portal, too.

Electing for Arbitration Through Fair Claims

While it’s unlikely you’ll ever find yourself in this situation, some problems may require arbitration to resolve their problems.

For example, if the driver goes over their allotted mileage and the two of you cannot resolve it on your own, under HyreCar’s Terms of Service, the company requires that you use a third-party arbitrator known as Fair Claims to handle things.

If your dispute is with HyreCar, the company offers the option to use Fair Claims for any damages less than $25,000 instead of going through the courts.

Treat HyreCar as a Priority

As you can see, succeeding with HyreCar is a pretty straightforward process. It’s all about taking steps early on that make it easy to enjoy passive profits later.

If there’s any secret to success with HyreCar, though, it’s treating these initial steps as a priority. Give it your full attention. Treat each one as a priority. Do this and you’ll soon have a reliable side income paying you every month.

By | 2018-10-02T13:25:53+00:00 February 6th, 2018|Blog, Owner|23 Comments

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  1. Sanjay February 8, 2018 at 8:22 pm - Reply

    I want to rent my brand new Mercedes Benz car for a longer period

    • Reese Moulton February 8, 2018 at 9:32 pm - Reply

      Awesome! We would love to help you do that. Have you signed up yet? If not, please visit https://app.hyrecar.com/partner to get started and begin listing your vehicle. If you have questions or need assistance after creating an account, feel free to email partner@hyrecar.com or give us a call at 888-688-6769.

  2. Jon Cates February 8, 2018 at 8:44 pm - Reply

    I hv a 2010 vw jetta diesel on turo
    Etc. Do u provide insurance.

    • Reese Moulton February 8, 2018 at 9:31 pm - Reply

      Yes, we do! We provide industry leading comprehensive rideshare insurance for the duration of your rental (which is paid for by the driver).

  3. Anthony F Cutaia February 8, 2018 at 10:08 pm - Reply

    Please explain in detail exactly what you mean by HyreCar provides insurance. If there are any claims is owner’s insurance have any responsibility.

  4. Bevon D Simpson April 19, 2018 at 7:27 pm - Reply

    Spring is here,have a nice day

  5. Bevon D Simpson April 19, 2018 at 7:39 pm - Reply

    I BELIEVE THAT THE Hyrecar is going places,brilliant idea .

  6. Hans D Alvarado April 27, 2018 at 1:32 pm - Reply

    First time! I’m excited to my first rental experience!!

  7. Anthony Hamilton May 9, 2018 at 11:24 pm - Reply

    How quick do you guys respond to a claim. Also what are the steps after filing a claim?

    • HyreCar May 11, 2018 at 1:48 am - Reply

      Hello Anthony! Our Claims Team will usually respond within 2-3 business days. Please reach out to us at 888.688.6769 if you have not heard back from our Claims Team yet. Thank you.

  8. Denis Mathews May 24, 2018 at 3:19 pm - Reply

    Excellent suggestions and a great read. I will surely follow these awesome suggestions.

  9. Chidi Nwankpa June 5, 2018 at 1:27 pm - Reply

    Great tips. Thanks for the write up guideline.
    Looking forward to using this platform to the fullest.

  10. Jeanie francis June 6, 2018 at 9:40 am - Reply

    Helpful info

  11. Kirk Petre June 14, 2018 at 7:49 pm - Reply

    What insurance companies will insure an OWNER and THEIR car? My agent that insures our home, rental houses, all of our cars, said no way, and good luck….. Any recommendations?

    • Aidan McKevitt June 18, 2018 at 12:59 pm - Reply

      We provide fully comprehensive commercial auto insurance through AIG for the duration of the rental (which is paid for by the driver), so both the owner and the driver are covered! If you want anymore information about how our insurance policy works, and all of the other rideshare insurance options, check out our blog post here https://hyrecar.com/blog/rideshare-insurance-options-uber-lyft-drivers/

  12. Kingsley June 21, 2018 at 12:41 am - Reply

    Are you operating in Austin Texas Yet?

    • Aidan McKevitt June 21, 2018 at 4:39 pm - Reply

      Hello! Yes, we are and we would love to help you get on the road! Please visit https://app.hyrecar.com/offers to create an account and then you will be able to begin booking a vehicle. If you have any questions or need any assistance after creating an account, please email sales@hyrecar.com or give us a call at (213) 269-5330.

  13. vicente June 24, 2018 at 8:07 pm - Reply

    valuable information

  14. Yusuf Adetayo July 19, 2018 at 9:56 am - Reply

    Hi,do you operate in New York with TLC NYC cars?

    • Aidan McKevitt July 19, 2018 at 3:27 pm - Reply

      Yes, we do provide TLC approved vehicles on our marketplace!

  15. Drew August 14, 2018 at 1:46 pm - Reply

    I am excited about renting my car to hyrecar. I plan on registering a lot of cars. Is there a limit? If not ,Should I register as a business once I am at a certain amount?

    • Aidan McKevitt August 16, 2018 at 4:29 pm - Reply

      Hi Drew,

      We are glad to hear that you are excited about listing your vehicles. There is not a limit, in fact, we have multiple fleet owners on our platform. You can learn more here: https://hyrecar.com/fleet.

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