The Official HyreCar Ridesharing Blog

HyreCar is a car rental marketplace that offers truly flexible car rental options for ride sharing drivers that are looking to either try ride sharing out for a few days, or rent a car long term.

How to Pass the 19-Point Vehicle Inspection

How to pass 19pt vehicle inspection

In order to become an Uber or Lyft driver, your car must pass the 19-point vehicle inspection to confirm that it meets the company’s requirements. In this article, we’ll describe what the inspection is about, and how to pass it.

What Is the 19-Point Vehicle Inspection?

This inspection is a procedure carried out by government or private organizations to check a car in 19 specific areas to ensure that it conforms to safety and operational requirements.

While the 19 points are the same for different companies, their procedures differ slightly. The process also varies based on the geographical location where the inspection is performed.

19 Points Checked:

  1. Headlights
  2. Tail-lights
  3. Turn indicator lights
  4. Stop lights
  5. Foot brakes
  6. Emergency/parking brake
  7. Steering mechanism
  8. Windshield
  9. Heat and air conditioning
  10. Front, rear and side window
  11. Front seat adjustment mechanism
  12. Door controls (open, close, lock)
  13. Horn
  14. Speedometer
  15. Body condition/damage
  16. Muffler and exhaust system
  17. Condition of tires, including tread depth
  18. Interior and exterior rear view mirrors
  19. Safety belts for driver and passengers

If your vehicle has problems in any of these areas, you will not pass the inspection until they are addressed.

Requirements for Uber Vehicle Inspection

The following is the process for ensuring that your car meets Uber’s inspection requirements:

First, make sure that you meet the minimum driver requirements before you start preparing your vehicle for inspection:

  • You must be at least 21 years old.
  • You must have at least one year of driving experience in the USA, and three years if you are under the age of 23.
  • You must have a valid US driver’s license.
  • You must drive an eligible 4-door vehicle.

There are several options for undergoing an Uber inspection.

If you live in a large city, such as in Los Angeles, you can have your car inspected at an Uber Greenlight Center. This is free and takes less than 30 minutes.

If you do not have a specialized Uber center nearby, you can pass an inspection at any government Motor Vehicle Inspection Station.

Here’s the procedure for registering for inspection with Uber:

1. Sign up at Uber

Sign up as a driver and choose your location.

2. Download an inspection form

Download an inspection form from Uber’s website, being sure to choose the one appropriate for your city.

Note that you don’t need a printed form for some Greenlight centers, because specialists there will have the required papers. Check this information on Uber’s website.

3. Choose a center and schedule an inspection

The best way to find the closest vehicle inspection center is to visit Uber’s website. Select your city, and click on Get an Inspection.

You will see a map with the location of Greenlight Centers.

source: Uber.com

In Los Angeles, Jiffy Lube and Sprint Stores are Uber partners. They will cover 100% of annual inspection costs.

When you sign up as a driver, you automatically get an offer to have a vehicle inspection at the nearest Uber center, depending on your location.

You will also receive an offer to schedule your inspection.

Here is a screenshot of the Greenlight Riverside, Los Angeles schedule.

Greenlight center Uber

source: Uber.com

As mentioned before, inspection at Uber Greenlight Center is free. Uber does not cover the cost of inspection by a third-party mechanic, the average cost of which is $20 to $40.

4. Pass vehicle inspection in Uber Greenlight Center

Bring all the necessary documents to get started. These include your driver’s license, vehicle registration, car insurance, and downloaded inspection form.

5. Upload the completed form

Once your vehicle passes inspection, upload pictures of all of the required documents to your profile at partners.uber.com or using your Uber app. If you have trouble, the Uber staff at Greenlight Center will help you.

An example of the inspection form:

The example of vehicle inspection form Uber

source: Uber.com

Requirements for Lyft Vehicle Inspection

Lyft vehicle inspection varies from state to state, just like Uber’s. In some states, Lyft drivers don’t actually have to visit an inspection station; they can upload photos of certain documents as proof that they meet the specifications.

Before preparing for Lyft vehicle inspection make sure that you meet the main Lyft driver requirements:

  • You must be at least 21 years old.
  • You must have had a valid driver’s license for at least 1 year.
  • You must have a clean driving record.
  • You must have a vehicle insurance.

Assuming that you meet all of these requirements, you may sign up in Lyft as a driver. Then, choose your location, and carefully read all the standards for your state described on Lyft.com.

Vehicle Inspection in Lyft may be carried out in two ways: with the help of a mentor inspection or at a mechanic station. The correct procedure depends on the state.

Mentor inspections are widespread in many states.

Here is a short guide on how to pass a mentor inspection, based on Lyft recommendations:

  1. Prepare your car. Make sure that it not only will pass all 19 points of the inspection, but is also clean and tidy.
  2. Schedule a session with your mentor, chosen from the list that Lyft will provide.
  3. Download a Vehicle Inspection Form for your state from lyft.com.
  4. Meet with your mentor at the arranged time and place. Don’t be late. The mentor will conduct the 19-point vehicle inspection, and examine your driving skills. Follow his guidance, and feel free to ask questions. Remember, any mistake may cost you the mentor’s approval.
  5. After the mentor’s session, you may need to wait as long as several weeks for Lyft to run a background check. Check your email regularly for a Welcome Kit with a Lyft emblem for your windshield; once it arrives, you are ready to hit the road.

Lyft mentor inspection is free.

The Inspection Form in Arizona:

Lyft vehicle inspection form Arizona

source: Lyft.com

Mechanical Inspection

Citizens of Maryland, for example, may undergo an official state vehicle inspection in the state or several neighboring regions (Maryland driver requirements):

Here is an example of Maryland Vehicle Inspection report:

Maryland vehicle inspection form

source: Lyft.com

The details of the vehicle inspection procedures in all cities where Lyft operates are described here.

Lyft doesn’t provide free mechanic inspection, but will give you a list of auto repair centers and facilities near you. For example, here is a list of Los Angeles facilities.

What If Your Car Doesn’t Pass the Inspection?

The mechanic, Greenlight Center specialist or a mentor who conducted the inspection will explain why your car failed and how to correct the problems.

Once your car is repaired, you can attempt again to pass the inspection.

Summary

In this article, we described how to pass the 19-point vehicle inspection on the Uber and Lyft platforms.

The procedure for completing the inspection varies based on the company and the region where you are located.

  • The first step is always to make sure that you meet the general requirements to be an Uber or Lyft driver.
  • Next, you should check for information about any special requirements in your city. If you are going to work for Uber, find a Greenlight Center or other mechanic center. Download the correct form, schedule an inspection, check that your car is in good condition, and go in for the inspection.
  • Assuming that all goes well, you will receive a form indicating that your car passed. Upload it to Uber’s website or app, and you can start driving and making money.
  • If you are going to work for Lyft, first find out what kind of inspection is required for your city: mentor inspection or mechanic inspection. In some cases, you may just need to verify that your car is in good condition through photos and uploaded documents.
  • You should prepare your car both for mentor and mechanic inspection. If doing a mentor inspection, you should take the human factor into account as well: be punctual and treat your mentor with respect.
  • After the mentor session or mechanic review, you may need to wait for up to two weeks to get final approval. Check for an email indicating that you passed, and you’re ready to start driving for Lyft.

We wish you the best of luck in passing your 19-point vehicle inspection successfully, and have a wonderful working experience with Uber or Lyft!

 

If you would like to start renting or driving, please click here:

A Quick-Start Guide to Taking Over a Car Lease

Leasing a car can be a great and (comparatively) inexpensive way to get a new (or new-ish) car, at least for as long as the lease is in force. (The average car lease is only about three years long.)

Leasing a car is rather different from buying a car, though in both cases you’d make monthly payments. Moreover, taking over someone else’s lease—frequently called lease swapping—is different from both. But depending on your circumstances, financial situation, and the value you place on having a current car, lease-swapping could be a great option for you, as long as you know the pros and cons. This article will show you how.

HyreCar - In Post Commercial

What is leasing a car?

In order to understand lease swapping, it’s a good idea to understand what leasing a car is in the first place. (If you already know that, feel free to skip ahead.) Basically, leasing can be compared to renting a car. You sign a contract with a bank (who really owns the car) to drive it for a certain period of time—usually 12, 24, or 36 months (occasionally, leases can be longer or shorter than this).

While you do this, you are only permitted to drive it a certain number of miles a year (usually 12,000-15,000) to ensure reasonably controlled depreciation, and you make monthly payments to the bank to cover the cost of said depreciation (which is usually determined by projecting average financial value after the end of the lease, then dividing the percentage lost into monthly payments).

For example: Say a brand-new $25,000 car is assumed to be worth only 60 percent of its value after 3 years. This means it will have lost about 40 percent value, which financially is $10,000. Thus, a car lease requires you to reimburse the cost of depreciation over those three years of use, with additional taxes and fees, divided into a monthly payment over 36 months. Of course, this process would be a bit different if you are not working with a brand-new car, but not by too much.

shutterstock_538314466

Note that given the mileage limits, you have two options: You may raise the limits, but expect a higher monthly fee (since it’s based on depreciation, and higher mileage per year means more depreciation). Or, simply throw caution to the wind and drive as much as you want—but expect to pay a penalty for every mile driven over the limit, usually fifteen cents. And cars are only allowed to have “normal wear and tear” at the end of a lease (what that is specifically will be in your contract). Anything beyond that will be charged as well.

There are important things to know before leasing outright or lease-swapping, but we will get to them in time.

(Speaking of car renting: HyreCar connects car owners with people who want to rent them and drive them for Uber and Lyft. Sounds interesting? Find out more here!)

What is lease swapping?

Now that you understand the basics of what leasing is, we can discuss lease-swapping. This is essentially a transfer of paperwork where you take over the lease payments for someone else for the remainder of the lease period, and of course get to use the car for that time as well.

The original lease is thus relieved from all payments and responsibilities as regards their vehicle, and you are now legally responsible for all payments, maintenance, and everything else. You get to use the car for whatever amount of time is left on the lease, as long as you stay within the mileage limits (so you’ll have to know how many miles are left if you take over a lease mid-year).

shutterstock_389836423

Note that most third-party companies who connect current lessees with potential swappers do charge a fee (to both parties), and that in about 20% of swapped leases the original lease still legally retains some liability for the car. Exact details on all of these depend on the situation and the company used.

Why would someone want their lease taken over?

A variety of reasons. The two most common ones are the current lease either cannot afford their monthly payments, or they simply want a new car and need a fast way to get out of the lease. Sometimes the lessee no longer likes the car, or it becomes impractical if there is a new baby in the family or for another reason.

shutterstock_442582111

Why would I want to take over someone’s lease?

  • Variety. Lease takeover can help you find more options from which to choose. If you only want to use a car that is a year or two old, this will be challenging if you’re looking at a used-car dealership. But since most leases are less than four years, you can find a pretty recent car, often without many miles on it.
  • Price. Leasing a car is cheaper than buying it, since you’re only paying a percentage of the total cost. Taking over someone else’s lease is cheaper still, since generally the lease has been significantly paid by the prior lessee. (Most swapped leases are between 18 to 22 months in duration.) This combines nicely with the previous point, in that if you find a high-end car that has, say, two years left on its lease for $250 a month, as one leasing site put it, “You’d be paying $6,000 to drive a $60,000 car.”
  • Flexibility. If you dealt directly with a leasing company, you would be saddled with a lease for the entire period. But say you only need a car to get you by until you buy your dream car. Or maybe you want to in-depth test-drive a car before you decide to buy it. You couldn’t take out an eighteen-month lease with a leasing company or a bank. But by taking over someone else’s you can find the right length of time and the right car.
  • Incentives. Frequently, people looking for someone to take over their lease desperately need to get rid of the car and get out of the lease agreement. This urgency—often for financial reasons—makes them especially eager to get the lease under someone else’s responsibility, and as such they will frequently include cash or other incentives to draw potential lessees.

What are the potential drawbacks of taking over a lease?

While there are potential pitfalls to specifically assuming someone else’s lease, there are also potential drawbacks to leasing in general. Neither are necessarily deal breakers for most people, but they ought to be considered ahead of time to make an informed decision.

shutterstock_268409309

Drawbacks of Leasing in General

  • Cost. While leasing is initially less expensive than outright purchasing a car, over time it can actually cost far more. Recall that leases only last for about three years (less, if you assume someone else’s). This means every three years you will need to either buy or lease a new car, or pay end-of-lease pricing to purchase the leased vehicle (this price is usually determined at the time of the contract). If you lease frequently, you can pay as much or usually more than you would to simply buy a car outright.
  • Lack of ownership. This one might be easily forgotten. Remember I said leasing is basically like renting a car? Well, that means that the payments you’re making simply make up the cost of depreciation. They’re not payments toward anything. When your lease expires, you’re no closer to owning the car, and more importantly you have no equity to leverage in purchasing one.
  • Penalties. Besides the monthly payment, lessees can face stiff financial penalties for driving over the mileage limit; getting into a bad accident that damages the car significantly; failing to properly maintain the car’s interior and things like the tires, transmission, and brakes; you wear on the car enough that performance and appearance are significantly affected; or if you want to get out of the lease before it expires.
  • Lack of freedom. Leases are fairly strict agreements between you and a bank to properly take care of their car in exchange for somewhat limited usage. The average driver might not find these expectations restrictive, but you will need to weigh your individual transportation needs, as well as unforeseen things like family emergencies and accidents, that could end up negatively affecting you with a lease that wouldn’t if you simply made regular payments towards ownership.

Drawbacks of Lease Swapping

  • Even more mileage limits. Leases, of course, limit the number of miles the lessee may drive the car. But in taking over someone else’s lease, you not only have these limitations but also have less time in which to use them, which translates into fewer total miles for that car. This can also be complicated if you swap at an odd time of year. Let’s say someone has leased a car for only six months, but has two and a half years left on it when they decide to have you take over the remainder of their lease.Further, let’s assume they have a limit of 12,000 miles per year. Since the next two years have not happened yet, you can assume those miles are untouched. But how much do you have remaining for this year? This is why you need to know exactly how many miles have been driven on the car from the day the original lease was signed. It can save a lot of headaches later on from inadvertently driving past the yearly limit.
  • Possible maintenance issues. In assuming the lease, you become responsible for any wear-and-tear that takes place, and with the possibility of fines if you significantly damage the car. Make sure there aren’t pre-existing issues that could cause a blow-up down the line. Have a mechanic look at the car before you lease it.
  • Issues with appearance. Similarly, check to see that the paint, lights, mirrors, etc., are all in working condition ahead of time. You will be fined for someone else’s poor maintenance once the lease is in your name.
  • Watch for surprises. The age of the Internet has enabled fewer people to get away with scams—and while most of the people on legitimate lease-swapping sites are perfectly nice people who want to get rid of their functional car, doing research is never a bad idea. Make sure you check with sites like CarFax.com or AutoCheck.com (note that these sites charge a fee) to get a detailed history report on the car—including things like accidents and whether the Odometer has been tampered with.

And, assuming the lease allows for it (and it probably does), why not consider being an Uber or Lyft driver in your newly-leased car? Here’s a guide to the best times to drive for Uber. And here’s another to the best cities to Uber in.

If I decide I want to swap my lease, or assume someone else’s, what do I do?

The easiest way to do this is to go to industry standards like SwapALease.com or LeaseTrader.com. They list lessees by individual and car and meet high standards for both (note that the latter site prequalifies all potential buyers, while the former runs a credit check after reaching an agreement with an initial lessee).

A word about credit: You must have good enough credit to qualify for the lease in the first place, so if you have a poor credit score, don’t bother!

Hyrecar - A Quick-Start Guide to Taking Over a Car Lease

Different leasing requirements depend on the financial institution (a handful do not allow transfers under any circumstances, such as local credit unions or banks like Chase Auto Finance) and the car manufacturer. Remember above that in about 20% of cases the original lessee will be expected to legally retain some liability for the vehicle even after transferring the lease. This is called “post-transfer liability,” and it means the original holder could be held financially responsible if the new lessee defaults on any payments or for any additional fees they incur. Nissan, Infiniti, and BMW all require some form of this liability, and Acura and Honda do depending on your state of residence.

Generally, the original lessee must be willing to potentially assume liability if the second lessee defaults, and it is their responsibility to make sure their leasing institution even allows transfers, and if the trading company (the third-party company that connects lessees with potential assumers) has ensured the second lessee has good enough credit.

For the person assuming the lease, it’s their job to:

  • Understand and can meet the requirements of the original lease
  • Find out whether if the lease period extends beyond the warranty of the car (a vitally important and often-overlooked thing to note)
  • Have the car examined by a qualified mechanic (good lease-trading companies will have services that do this)
  • Make sure leasing the car via a trading site is cheaper than leasing a brand-new car (this can save sometimes significant amounts of money)
  • Know whether the car they want to lease belongs to an individual consumer or a car dealership
  • Be aware of potential end-of-lease fees—both penalty charges and turn-in fees (some car manufacturers charge a hefty return fee unless you agree to lease another car), and
  • Know the history of the potential car, including any major repairs or accidents (here’s where things like CarFax.com come in).

And, if you want to lease a car to drive it for Uber, here’s a list of the best cars to do just that.

Conclusion

Leasing a car isn’t for everyone, and assuming another person’s lease isn’t either. But if you do your homework and are responsible, it could be a great way to save money, drive a swanky car, and even help someone in need. Do your research, weigh all the options, and do what’s best for your situation. Hopefully this little guide has helped. Happy leasing!

How Does UberPool Work

Remember back in the 80s and 90s when HOV lanes started popping up in large cities, the proposed solution to traffic congestion and air pollution? Well, think of UberPool as Uber’s version of that.

Uber’s CEO, Travis Kalanick, described Uberpool as the way to “cut congestion, pollution, and parking by getting more people into fewer cars.” As the self-proclaimed future of transportation, Uber is attempting to make even greater strides in the way it changes riding and driving for people all over the world.

Uber’s carpooling service, UberPool, and Lyft’s comparable service, Lyft Line, are gaining popularity among drivers and riders. But maybe you haven’t quite figured this whole thing out yet and have questions. Have no fear, we’re here to answer your questions and let you know exactly how you can take advantage of these services if you so choose.

What It Means For Your Drive or Ride

Hyrecar - How Does Uberpool Work

First, let’s talk about the simple logistics of how UberPool (or Lyft Line) works in comparison with the traditional service of UberX or Lyft.

For Drivers

If you’re wondering if UberPool is optional for you like it is for riders, the answer is no. You will get pinged for UberPool rides and UberX rides regardless of your preference.

Now, you’re certainly welcome to decline an UberPool request. You just need to weigh the consequences of that. Uber no longer deactivates drivers with low acceptance rates, but they do give “time-outs” if you ignore a few consecutive requests. I don’t know that it’s worth it to lose money and opportunity simply to avoid UberPool, but that’s your call.

This means that if you accept a rider using UberPool, you may be pinged with a ride request while already in the process of picking up or driving that passenger to his/her destination. Uber has a helpful video for drivers that explains exactly how this ends up working.

You can accept or decline this offer – it is up to you. If you decline, know that it may affect your acceptance ratings. If you accept, be sure to explain to your current passenger that you are picking up an additional passenger and may add a few extra minutes to their commute.

For Riders

You now have the option of requesting a shared ride using the UberPool service (if it’s available in your city) for a discounted rate. This discount is anywhere from 20 to 60% less than a regular ride, depending on surge. There is a limit of 2 riders.

Hyrecar - How Does Uberpool Work

A few things to know:

  • Passengers are not dropped off in order of pick up, so you may not be dropped off first, even if you were picked up first. Instead, the most expedient route will be used for all passengers.
  • Your app will show you the locations of other riders, pick up, and drop off locations. Uber’s goal is to match riders based on proximity, so you should never go too far out of your way.
  • As a courtesy to other riders, drivers will only wait for 2 minutes before moving on. Please be sure you are ready and waiting when they arrive.
  • Because other riders are involved, and you are being charged a guaranteed fare, you cannot change your destination once your ride is accepted.

If time is a factor at all, it is recommended that get an UberX ride instead.

For both drivers and riders, Lyft Line works similarly, although Lyft Line claims up to a 60% discount for passengers, which is more than Uber. We’ll get into the potential cost benefits of carpooling during ridesharing soon.

When Does UberPool Work Best For Both Drivers and Passengers

Hyrecar - How Does Uberpool Work For Drivers

The best times to use UberPool are during surge pricing or during a launch period in your city. When prices surge, you get paid more, and that doesn’t change with UberPool. In fact, you end up making more during surge pricing, because Uber or Lyft are still paying you surge rates, but charging riders less, especially during a launch period.

When services launch in a new city, UberPool and Lyft Line both have a period of heavily discounted flat rates to make the service more appealing to newcomers. However, rates for drivers do not change, and still go up during surges. This means you’re making more than you normally would.

For Riders

This again depends on how important time is. If you’re not concerned about adding some extra time, this is a great option.

How Does Pricing Work?

This is one of the biggest questions people have, and I’m not gonna lie, the answer is complex. You can find a really detailed post over at The Rideshare Guy’s blog. But if you’re just looking for the short answer, here it is.

For Riders

Basically, Uber’s algorithm calculates a price based on distance, estimated trip time, and time of day (surge or non-surge). With UberPool, added into the calculation is likelihood of being matched with second or third passenger, so the best time to use UberPool or Lyft Line is often during these surge times (or Prime Time with Lyft Line).

One major price advantage is the guaranteed fare that you receive. Unlike with UberX, where you receive an estimated fare before your trip, UberPool gives you a guaranteed fare. So you’ll know how much you’ll pay from the get-go.

UberPool pricing experiences surge just like UberX. However, the higher the demand for rides, the greater the discounts for riders willing to share, because there is a higher likelihood of being matched with more passengers along the way. That’s the long and short of it.

HyreCar commercialFor Drivers

Many out there have claimed that UberPool and Lyft Line are little extra pay for a lot of extra work. Here’s why.

As Uber puts it, drivers make more money when they use UberPool, because they now get paid for extra driving it takes to pick up and drop off a second passenger, money they wouldn’t earn if driving the two passengers separately. See the below picture for an example.

Hyrecar - How Does Uberpool Work But here’s the catch. While you are being paid for extra mileage, you are also taking on the additional task of accepting more riders as you drive. This may seem simple but if you think of all that is entailed in picking up and dropping off one rider, and then add in unexpected additional riders at random times, it adds some complexity to your drive.

It is also true that in some places drivers are paid a slightly lower rate for an UberPool ride than for an UberX ride.

However, for many people, when you consider the time spent between riders waiting for a ping while using UberX, versus using that time making money while picking up multiple passengers using UberPool, the extra effort can be worth it.

You can see this post for some helpful tips on how to best utilize UberPool to your advantage as a driver.

A Few Important Tips

Hyrecar - How Does Uberpool Work

There are several things to keep in mind as you begin using UberPool.

For Drivers

  • Riders may be new to the experience. Make sure you explain things to them before you begin driving. If they accidentally chose UberPool or Lyft Line, or aren’t ok with the extra time, you can cancel their ride. This can prevent unnecessary frustration.
  • Avoid picking up riders with lower ratings. Uber no longer deactivates drivers for low acceptance ratings, so don’t be afraid to decline a rider who doesn’t have high ratings. The last thing you want is to make the ride-sharing unbearable for your other passengers.
  • When you reach a pick-up location you wait one minute before calling the rider. Then wait one more before cancelling. Riders know that there is a two minute waiting period. Don’t make your current passengers angry by waiting longer than you need to for others.

For Riders

  • Be patient and kind. Seems simple enough, but it would be easy to grow frustrated by UberPool, especially if you are accustomed to UberX rides. The ride is easier for everyone if all passengers are easy-going. Contribute to that.
  • If you’re on the fence, request an UberX instead. Uber’s app will then automatically show you the difference in price between UberX and UberPool, and offer you the option of switching to UberPool. Then you’ll know if the difference in price is worth it to you.

Conclusion

Although UberPool and Lyft Line have a few kinks to work out, they are most certainly the future of ridesharing. With reduced cost and reduced impact on the environment and on traffic congestion, the benefits outweigh the costs.

The best thing you can do is figure out how to use this service to the best of your ability, especially as a driver.

To find out if UberPool or Lyft Line is available in your area, you can visit their sites here and here.

Your 1099 and Taxes FAQs

HyreCar 1099 tax tips

1099 and Taxes – FAQs

We receive quite a few questions regarding the 1099 Tax Form. In order to provide more clarity about the confusing world that is tax returns, we’ve put together an example and compiled answers to some commonly asked questions.

Q: “Why is the 1099-MISC amount different from the amount shown on my HyreCar dashboard?”

A: The 1099-MISC amount is the total transaction value drivers paid to rent your car (including HyreCar’s fee and insurance costs). The amount shown on your HyreCar Dashboard is net of HyreCar’s fee and driver insurance costs.

For example, if a driver rents your car for the offer price of $200 per week. The total cost to the driver is $290 ($70 for insurance and $50 HyreCar fee). Your 1099-MISC will show $290 and your dashboard will show $170. The difference between the total listed on your form 1099-Misc and your dashboard consists of fees and insurance which may be considered Operating Expenses and itemized on your 2016 Tax Return.*

Q: “Why does my HyreCar dashboard payment total differ from the amount I received in my bank account?”

A: Your dashboard is simply a list of your past rentals. It does not include ancillary payments (tickets, tolls, excess mileage, insurance claims, manual rental transactions, etc). These ancillary payments may be itemized as Operating Expenses on your Tax Return.*

Thanks again for renting your vehicle! Feel free to contact us with any further questions. Or, if you’d like to start renting or listing, click the buttons below!

Hyrecar start driving - 1099 and tax tips

Hyrecar list your car - 1099 and tax tips

 

* disclaimer: HyreCar does not provide tax filing advice, please consult with a tax professional for personalized filing and tax information.

 

Best Map Apps for Rideshare Driving

As a rideshare driver, your GPS is critical. There’s nothing worse than dealing with a faulty navigation and an irritated passenger.

Our team took the liberty of reviewing the best GPS navigation apps on the market and reviewed them in this post.

What to Look for in Uber Navigation Apps

If you’re a rideshare driver, there is more to be concerned about than simply choosing the best car to Uber in.

HyreCar - Which Map App Is Best For UberHere’s a few things you should consider when searching for the best GPS driving app:

  • Does the app reroute you if you make a wrong turn? This is especially important when you are clueless about an area you’re driving in. Good GPS systems will catch your mistake as soon as possible and quickly find a new route for you to take to get you back on track.
  • Does the app work well on city roads or congested areas? Some GPS apps simply can’t handle congested city environments. Between interferences from tall buildings and navigating close-together roads, an app may struggle to figure out where you are.
  • Does the app offer multiple routes so you can avoid delays, closed roads, etc? The best map app for rideshare drivers is one that will give you the option to avoid certain roads that you know will cost you money or cause delays.
  • Does the app offer you an estimated time of arrival (ETA)? Your passengers may want to know about how long they can expect their ride to be until they reach their destination. It’s helpful to have an app that gives you an accurate ETA based on current traffic, your speed, and other factors.
  • Does the app offer live traffic reports and other useful information? Speaking of traffic, a good GPS driving app should give you live traffic reports and other delay information so you can be aware of any interferences you may encounter on your drive.

Now, let’s break down our top 5 picks.

HyreCar commercial

1. Uber Nav

Uber has its own navigation app, known as Uber Nav, built right into its driver app. Uber understands how important navigation is for its rideshare drivers, so it aims to make the process even more simple with its built-in app GPS. Uber Nav is compatible with any smart device that can run the Uber app.

Pros

Uber Nav pulls GPS data from several systems, like Google Maps, Bing Maps, and TomTom, for a more comprehensive navigation experience. This means less chance of mess-ups from the navigation system, even in city driving. Plus, for Uber drivers, you’ll have quick access to your navigation without having to switch between apps, since it’s already build into the Uber app you’ll be using.

Cons

The app has had issues in the past with functionality, especially when navigating congested areas. However, it is continuously improving by partnering with other navigation systems to become more accurate in any situation.

Who is it Best For?

Those who already drive for Uber who want a simple way to use navigation from within the Uber app.

HyreCar - Which Map App Is Best For Uber

2. Google Maps

Perhaps the most well-known navigation app, Google Maps continues to stay on top of the pack. The app comes standard on new Android devices, but it’s also available for free for iOS.

Pros

Google Maps switches between day and night map viewing, for the best lighting possible in either situation. It also has helpful benefits, like intelligent re-routing if you get off course, live traffic reports, voice-enabled location search, and multiple routes to avoid traffic and other delays. You’ll also have super-accurate ETAs based on your speed, current traffic, and other considerations.

Cons

Google Maps has some awkward pronunciations for roads and cities, but the voice-guided directions definitely make up for the weird words.

Who is it Best For?

Rideshare drivers who want the most hands-free navigation. With voice-enabled address searches and voice-guided turn by turn directions, you will rarely have to touch your phone to get updated directions from Google Maps.

HyreCar - Which Map App Is Best For Uber

3. Waze

Google purchased Waze in 2013 for $1.15 billion, so it must have known the app was up to some good. Available for iOS and Android devices, Waze is quickly becoming one of the most popular navigation apps.

Pros

Waze is a community-based GPS app, meaning that it sources information from other drivers in your area to bring you the most up-to-date information about where you’re driving. Others can let you know about traffic, accidents, roadwork, gas prices, and anything else that can affect your commute. Others can even help improve the accuracy of Waze by updating its maps when they see a needed correction.

Cons

Waze doesn’t include lane assistance, which can make it tricky to know which lane you need to be in for highway driving. Users also say that the roads and lanes on the app can be difficult to see, and sometimes the zoom feature doesn’t work as accurately as it should.

Who is it Best For?

Waze is, perhaps, one of the most user-friendly navigation apps for rideshare drivers. Uber drivers can benefit from the information other drivers in the area provide. Since hard-to-navigate maps can be updated by users, city driving can be more accurate when using Waze.

HyreCar - Which Map App Is Best For Uber

4. Sygig

Sygic is available for Android, iOS, and Windows devices, and it runs through your vehicle’s in-dash system. You can try it out for 7 days for free, but after that, you’ll need to purchase a premium license to continue using it.

Pros

Sygic gives you the opportunity to access maps even when you’re offline, which is especially helpful if you run out of data or are not in a Wi-Fi accessible area. You can’t always rely on your cell phone’s service to work, especially if you’re travelling in a more off-the-grid area, so this is a good feature for Uber drivers to consider using.

Cons

The offline map mode can run somewhat slow. You’ll also have to add your address information manually, as auto-filled addresses won’t work with no internet access. The prices can run you up to $125, but this is just a one-time fee and includes map updates for life.

Who is it Best For?

Uber drivers who often drive outside of normal cell phone service areas, or just want the added peace of mind knowing that they can pull up maps offline, if needed.

HyreCar - Which Map App Is Best For Uber

5. Navmii

Navmii is a free GPS app for Android and iOS devices, with the option to purchase an ad-free version. The app features a minimalistic interface which makes it simple to use and understand.

Pros

Navmii offers some fun elements, like the ability to compete with others to make it to the leaderboard for best drivers. The app will take into account your driving safety and habits, such as speed and duration of drives, and reward you points so you can see how you stack up against other drivers.
Aside from that, the app offers free real time traffic data so you can be aware of any possible hangups on your route. Navmii will notify you of accidents, road closures, or other delays so you can find alternate routes, if possible.

Cons

Individual maps have to be downloaded, requiring either data or a Wi-Fi connection. Also, the image quality on the app isn’t the greatest. In fact, it’s somewhat cartoon-like.

Who is it Best For?

This app is best for Uber drivers who want to provide a little extra for their passengers. Navmii offers over 17 million new Points of Interest, which can help you find special locations along your route. So, if you want to be a true passenger-pleaser, you can find places when your passengers ask for them, like cool local eateries, museums, or hotels.

HyreCar - Which Map App Is Best For Uber

The Best = Google Maps

Although each of these maps offers specific benefits for Uber drivers, Google Maps seems to prevail in terms of safety and functionality. With the ability to use it hands-free as you drive, you won’t have to take your eyes off the road to find out where you need to go next. Plus, real-time traffic data, accurate ETAs, re-routing, and lane assistance make this app the best all-around navigation helper for rideshare drivers.

HyreCar - Which Map App Is Best For Uber

Did we miss any? What’s your go to app?

A Guide to the Best Times to Drive for Uber

Driving for companies like Lyft and Uber is fast becoming a niche employment option for people who want to use their own cars to make extra (or even full-time) money. The possibility of flexible hours, good money, and meeting interesting people while serving their communities all make rideshare driving an attractive option to many.

But the key to success in the rideshare world is knowing when to offer rides to make the most money. Here’s a crash course on the best times to be an Uber driver—and maximize the freedom that comes from being your own boss with your own hours.

 

Location, Location, Location

It’s not just a cliché — “the best time to drive for Uber” really does depend on where you’re driving. Most major cities make note of peak times to drive based on how heavily Ubers are requested in given areas.

This is a factor in what Uber calls “surge pricing” — times of heavy request where fare prices are doubled, tripled, or even more. Make sure you remember that a surge is determined by where the rider is requesting from, not where you are — so you will only get the higher fees if you respond to a request from a surge location. These will be marked in red on your app. The darker the red, the greater the demand.

HyreCar - A Guide to the Best Times to Drive for Uber

 

So When Are Surge Times?

These vary by city, but generally, watch for Friday and Saturday evenings from about 8 PM to 3 AM. This, of course, is when lots of the bar crowd is either going to, coming from, or otherwise continuing and alcohol-fueled adventure.

Be very certain that you can tolerate the antics and nonexistent inhibitions of inebriated millennials – the community of Uber drivers is sharply divided over the value and worth of spending hours carting around people too drunk to see their own hands on front of their faces. But if you have the strength of will (and washable seat covers) to tolerate it, you can make a fair amount of money.

Surge prices are calculated by a multiplied factor — say 1.5, 2.5, 3.6, etc. The higher the multiplier, the greater the demand and the greater potential fare. This is added atop the total trip fare (base + distance + time), plus any tolls that might be involved. Any cancellation fees, tolls, and surcharges are not affected by surge prices. The surge amount will be listed separately on your ride statement.

Some mornings are peak surge times as well, as are some early evenings (i.e., rush hour). More on these later.

HyreCar - A Guide to the Best Times to Drive for Uber

 

Watch Your Preference

This is an important point that follows from the bar scene mentioned above. Besides location, “best times” are also determined by the preference of the driver.

Do you want to get up at 4 am? Then airport runs for business people might be perfect.

Are you a night owl who isn’t easily offended? Then do the bar run thing.

Are you really good at maneuvering rush hour traffic? Then take rides during the early evening when everyone in the world is getting off work.

It’s important to remember that your tolerance level, stamina, and willingness to work in odd situations or hours will affect what qualifies as “best times” for you.

 

Be a Real Friend, Get Paid: Take People to the Airport

Rather than give their friends the opportunity to navigate the harried environment of a major international airport, many people — especially very frequent fliers – are relying on Uber for being whisked there and back.

This would be another example of potential surge pricing, as who isn’t eager to get to the airport with enough time to be groped by the TSA and get lost trying to find their gate, in time for an overpriced flight? Apparently a whole slew of people.

This is an area where a lot of money can be made, especially if you’re willing to get up early. Ubers are scarce in the wee hours, so riders are usually willing to pay more for a ride if it means getting to the airport in time. Some drivers even do this regularly with the same customers.

Picking people up from the airport and driving them to whatever their destination is can also be lucrative, especially for those visiting your city. (People from out of town are less likely to have the network and resources set up to easily get around, especially on their first day there.)

A word of caution is in order here: Make sure you know the rules and requirements of your airport if you’re going to pick people up! Different airports require Uber drivers to wait for their riders at different places (one driver reports almost getting ticketed for waiting at arrivals instead of short-term parking), and some airports do not even allow Ubers at all.

HyreCar - A Guide to the Best Times to Drive for Uber

 

“Work Friends”: Helping People Start and End the Workday

Uber’s official statement about peak driving times indicates that peak times for driving are during the morning g hours from 7-9 and in the evening from 4-7pm. There is truth to this, but multiple on-the-ground Uber drivers report that these supposed peaks are based more on data than actual experience. (This means the precise times and surge pricing will vary depending on location and need — but then, what else have I been saying for seven paragraphs?)

It is true, however, that more Ubers tend to be requested at the beginning and end of the traditional work day, especially in larger cities (think Boston, Chicago, LA, NYC, and others). If you’re lucky, some of these can even be surge times, particularly in the evenings. This presents another challenge, however: Rush hour. (This is precisely why so many Ubers are requested — everyone wants to get home as soon as possible.)

Rush hour, of course, is affected by when people get out of work and the distance of commute between work and home. And, of course, it’s worse in larger cities. But if you’re willing to deal with a part of life you have to deal with anyway, why not get paid to do so? If you’re smart about when you accept rides, you can maximize surge prices and rake in a fair amount of cash.

 

Working For (or on) the Weekend

As I mentioned above in the general section on surge times, late evening to early morning (approximately 8pm-3am) can be peak times especially in larger cities, when everyone is going to or from various bars, nightclubs, and other weekend venues. I already mentioned you might have to possess a strong constitution to deal with people who are almost certainly drunk beyond definition, but here are a few reasons why you might want to put up with it.

First, the sheer number of people wanting rides will mean surge prices are going through the roof, and you’ll want to take advantage of that (even just giving people rides to various paces, instead of back home afterwards, can be an option).

Second, the later hours tend to mean there’s less traffic on the road, which enables you to get moving and get to your destination faster (most Uber drivers say the majority of their money is made while moving, not while sitting and waiting), and this means there is more time to accept more fares.

Even Sunday nights can be a surge time, as lots of people are eager to get home from the clubs and bars for work the next morning. And in some college towns, Thursday night is known as “practice night” for the weekend, so you might be able to garner a lot of fares then.

Finally, on the somewhat more altruistic side: Yes, these drunk people might be making total fools of themselves in your car, but at least they’re not driving and endangering themselves and others. And you can feel good about that.

HyreCar - A Guide to the Best Times to Drive for Uber

For the Adventurous: Holidays and Bad Weather

Nobody likes working on holidays, and admittedly surges here can be inconsistent. Still, many Uber drivers will swear by the explosion of requests they get on New Year’s Eve, both before and especially after midnight. The reasons for this are obvious: everyone is either going to or coming from a celebration, likely one with lots of free-flowing booze. So if you don’t have anything going on that night…or even if you do…you just might be able to double, triple, or quadruple your fares.

Another good time to drive is during lots of rain or even hurricane warnings. These of course vary depending on your location, but generally people don’t fancy driving themselves around in inclement weather.

These too can be inconsistent (some people may not want to go out at all, even in an Uber), but some drivers have found that bad weather ups prices and demand. If you’re a fare driver and not frightened of skidding, hydroplaning, or getting ripped off the highway like a weed from a garden, then Uber driving during nasty weather just might be a way to make some extra cash.

 

Conclusion

Uber, like most things in our constantly-in-flux culture, is unpredictable. Locations vary. Living costs vary. Interest varies. The ubiquity of Uber even varies (gasp!). So the best time to drive for you may be wildly different from another driver, even in your city.

But as our culture continues to become more technologically complex, more smartphone-driven, more creative and flexible in earning potential and employment and possibilities, it’s inherently possible, even likely that if you’re smart and you hustle, you can make a nice living by being an Uber driver. Willingness, hard work, and a knowledge of the system and your city can all work in your favor. Find what works for you, stick with it, and see just how far you can go. Happy driving!

26 BEST Cities to Drive an Uber In

Whether it’s a drive to a friend’s house, some errands in the next town over, or a couple drinks too many, it is easier than ever to find a safe ride with today’s new form of taxis. Hailing a taxi is as easy as clicking a button on your cell phone. Companies such as Uber provide a taxi service through their app that provides a ride within minutes and almost anyone can be an Uber driver too.

The best cities to be an Uber driver have a few things in common: ridesharing is legal, driver costs are low, the population is up, shared commutes are the norm and taxis are a regular thing.

Not only do these cities offer plenty of people looking for rides, but they also have the highest earnings per trip among all towns.

 

New York City, New York

This is the busiest Uber city. Your earnings per trip, using the premium UberX, might even average as much as $29.34 and expected earnings aren’t far behind. A New York City Uber driver is certainly never bored and come home with a fatter bank account.

Uber NYC

 

San Francisco, California

The first of two California cities, San Francisco is a great place with an established foothold in the area. People like to stick with what they know. With the endless sights and tourists, Uber drivers are always in demand.

 

San Diego, California

One of the first cities to support Uber rides, San Diego is one of the best cities overall for Uber drivers. Great weather, good infrastructure, plenty of tourists and travelers, in addition to commuters promise good business. San Diego will have you with enough business to pass the time.

 

San Jose, California

Again, California proves to be prime Uber territory. San Jose requests Uber most during rush hour times during the week and with its many attractions, this city keeps Uber drivers busy outside of rush hour as well. The Caltrain slopes, downtown, Levi’s Stadium, the convention area, and SAP center regularly keep Uber drivers busy.

drive-uber-san-jose

 

Miami, Florida

Sunny Miami allows you to pick up regular commuters and tourists as fares, which can easily double your income. With the sun always shining and plenty of beach spots and vacationers, Uber drivers enjoy the roads of Miami.

 

Phoenix, Arizona

It might not seem like the kind of city that would rank highly on this list, but Phoenix has higher average earnings for Uber drivers than many cities of similar size. Don’t let the landscape of Arizona deter you from giving Uber a try.

 

Pittsburgh, Pennsylvania

Even though Pittsburgh is the testing site for the new, driverless version of Uber, that vision is years away. Take advantage of those wanting to use the service now – driver included. There is plenty to do in the heart of Pittsburgh as well as the outskirts, so choosing to work for Uber will prove its worth.

Uber Pittsburgh

 

Salt Lake City, Utah

Though the airport in SLC was off-limits for a while, Uber drivers are back. Due to the conflict being sorted out, future challenges may be few to none. Salt Lake City is now welcoming requests for Uber drivers and business is thriving again.

 

Chicago, Illinois

Though not for the faint of heart, driving in Chicago can provide a lot of fares. Even though it’s one of the worst cities to drive in generally, it could mean more business for you. Rise to the occasion and need for good drivers as an Uber driver to serve Chicago well.

 

Seattle, Washington

A dense population with a high percentage of disposable income? Welcome to Seattle. Rainy weather can also encourage potential passengers to hire you. Seattle Uber drivers are always pleased to welcome the steady business that Seattle provides.

Uber Seattle

 

Washington, D.C

An ever growing middle-class, less than ideal weather, and a local government that supports ridesharing services make Washington, D.C a perfect place for an Uber career.

 

Atlanta, Georgia

The city of Atlanta, as opposed to a few others on this list, is likely to be a strong city for Uber drivers, with specific laws being made to keep them on the roads. Many tourists would rather use Uber to arrive at their destination faster than taking public buses or other local taxis with higher fares.

 

Boston, Massachusetts

Boston is a city of commuters that need more options. Boston might be on the legal fence right now with a few arguably outdated laws and new regulations, but they aren’t going to ban the service anytime soon. Get on board with Uber to take advantage of the opportunity while it is available and you will enjoy driving passengers that are taking advantage of the opportunity for Uber as well.

Uber Boston

 

Baltimore, Maryland

Baltimore is an Uber hotspot. Plenty of surge times and lots of demand make it easy to make a living in less time. Uber drivers gain many passengers who choose not to drive in city traffic, so requests are sure to continue to come in.

 

Denver, Colorado

Another city where residents would prefer to let a “professional” do the driving, Denver has a reputation for polite passengers and plenty of potential fares. This may be one of the most pleasant Uber experiences, so if you reside in the Denver area, this is highly rated work just for you.

Uber Denver

 

Austin, Texas

Austin recently passed laws to keep Uber in the city, so ridesharing is in the clear. There are always music festivals and parties that will bring Uber drivers plenty of work. Passengers are often known for their friendliness in Austin, so Uber drivers are more likely to enjoy the company of their passengers.

 

Minneapolis, Minnesota

Minneapolis is booming with Uber demand. It was reported that the 2015 St. Patrick’s Day brought on over 5,000 rides. The average age of those living in Minneapolis is twenty-somethings and, so it is the prime target age group.

 

Birmingham, Alabama

Birmingham certainly has a demand for the Uber business. There are certain hours of the day that are in more demand, however. For weekends, Friday and Saturday nights through to the early morning are highest for business while Sundays carry high volume all day.

 

Little Rock, Arkansas

Downtown and West Little Rock have the highest demand for Uber drivers along with close surrounding areas that passengers are likely to travel in and out of. Little Rock will certainly provide big opportunities for Uber drivers.

Uber Arkansas

 

Hartford, Connecticut

Between the XL Center with regular sports and entertainment attractions and events, other downtown activities, and college campus passengers from University of Hartford and Trinity College, Uber drivers are valued. The Bradley International Airport is also close by that brings in more business as well. Hartford is always a solid spot for Uber business.

 

Knoxville, Tennessee

Between the University of Tennessee, Market Square, and Old City, Knoxville is the place to be as an Uber driver. There is always activity booming, especially in the afternoons during the week. Passengers of Knoxville are thankful to have Uber as a reliable option for transportation.

drive-uber-knoxville

 

Las Cruces, New Mexico

The Main Street and downtown areas have high traffic in Las Cruces for Uber drivers and Mesilla Valley Mall attracts many potential passengers. Sunland Park Racetrack and Western Playland Greenville yield good business opportunities as well.

 

Atlantic City, New Jersey

The Marina District and convention centers in Atlantic City are sure to bring substantial business for Drivers. The Atlantic City International Airport is also in the area that will provide travelers in search of transportation, so the demand is definitely present in this busy city. Uber drivers will not be disappointed with this business opportunity.

Uber AC

 

New Orleans, Louisiana

There is always activity in New Orleans, which means plenty of demand for Uber drivers. The most requests come from Orleans Parish, Jefferson Parish, and especially the Louis Armstrong New Orleans International Airport. Many Uber requests for the airport include uberX, uberXL, UberBLACK, and UberSUV.

 

Chesapeake, Virginia

Virginia keeps Uber drivers in good business in a couple of towns, but Chesapeake is among the busiest for Uber requests. Eagles’ Nest Rockin’ Country Bar as well as Kelly’s Tavern brings potential passengers looking to travel the area and get home safely.

 

Greenville, South Carolina

Greenville has had the most requests in the downtown and airport areas and in its main street. Any Uber driver in the area should find plenty of requests to travel the area and transport passengers between the airport and center of town.

drive0uber0south-carolina

 

Conclusion

Uber has become most popular for the flexible hours, working with your personal vehicle, and making extra money part time or full time. Uber is the best way to meet all different types of people and travel in your area. Check out these high-traffic cities for the best business!

Uber Tip Sign – Here’s how to get one for FREE

Did you know that Uber drivers are officially allowed to ask for tips?

Yup, with the big contractor lawsuit that classified Uber drivers as contractors and not employees came a lot of new freedom for Uber drivers.

With that freedom, drivers can now directly ask their passengers for tips…

Now, asking a PAX directly to give you a few bucks can be awkward…. and maybe a bit rude.

So some savvy rideshare drivers started hanging signs in the back of their car.

Signs that simply let the passenger know that Tips ARE appreciated.

Today, HyreCar is happy to annouce that we’re giving away a 100% FREE tip sign for the back seat of your car.

Drivers with tip signs report making an average of $17 extra every day.

That’s an extra $500 per month.

We’re giving away two free signs to any driver that requests one.

You can request one right now by clicking the link below:

HyreCar.com/tipsign

Here’s how to get it set up once you receive it:

Step 1: Use a whole punch to pop out the two holes that are near the top.

Step 2: Take a piece of string, dental floss, tape, basically anything string like, and wrap it through the two holes.

Step 3: Simply attach both signs to the back of your driver / passenger seat.

Step 4: Prepare yourself for an influx of extra cash.

Sign up now, because supplies WILL NOT last long.

Happy Driving!

15 Ways to Get in Touch With Uber or Lyft When You Need Help

It’s no secret that companies like Uber and Lyft have had their fair share of trouble with customer service. It’s also no surprise. When Uber burst onto the scene in 2011, it was the first idea of its kind, and bound to have some kinks to work out in the brand new world of ride sharing services.

Many have, and continue to be, critical of canned responses to their concerns or complaints from Uber. Thankfully, Uber, and its major competitor, Lyft, continue to up their game in the customer service department. While they may not have yet perfected the system, improvements are being made, with quicker response time and better service.

If you’ve struggled to get in touch with Uber or Lyft in your moment of need, we’ve got some tips for you that will hopefully make that struggle a distant memory. Here are 15 ways to make sure you know what to do when you are in uber need of help from Uber.

Pardon the pun.

 

Safety First

The most important thing to know when it comes to contacting Uber support is what to do if you feel you or your passenger are in danger.

Uber and Lyft Contact Info

Dial 911

Uber’s head of security, Joe Sullivan, recently said “In the United States, 911 is the panic button and it’s the panic button that we want people to use. It’s the panic button that law enforcement wants people to use. And we don’t want to try and replace that.”

If you ever feel that you are in danger from your passenger, or that you and your passengers are in danger from some other threat, your first move should always be to call 911. This is true for both Uber and Lyft. It also wouldn’t hurt to keep a first aid kit in your car. But what next?

 

Uber Critical Safety Response Line

This number was originally kept quiet, although no one is quite sure why. Whatever the case, it is meant to be a sort of non-emergency emergency line.

Example?

Say a passenger left behind their charger and is trying to track it down (better to keep your own charger handy!). Or a driver finds a lost item that they want to return to their passenger. These are both non-emergencies. However, they do require rather swift attention. That’s where the safety response line comes in.

Need to use this line? Call 1-800-353-UBER.

 

Lyft Critical Response Line

Lyft has a similar line, 1-855-865-9553.

Lyft stipulates that this line is for “accidents, safety concerns, and citations.” They, too, insist that 911 is the first number to dial in case of serious emergency.

 

The Uber Help Portal

When looking for customer service, the first place to look is the Uber Help Portal. This is the official help site for Uber’s passengers and partners. When you visit this site, you’ll be asked to select “partner” or “rider,” and then given a list of options based on which you are.

For the most part, this site can be used for frequently asked questions. For riders this includes information such as whether or not you can bring your service animal, or how to use Uber for business travel.

For partners, this is the place to go with questions about payment or for tips about how to be successful as a driver.

 

The Lyft Help Center

This is Lyft’s version of the Help Portal from Uber, although it’s presented a little differently. Here there is a list of frequently asked questions, followed by the following categories of information:

  • Using Lift
  • Driving With Lift
  • Become a Driver
  • Promotions & Rewards
  • Policies & Other Info
  • Airport Info

Again, as with Uber, this is a great place to go with your basic questions regarding being a Lyft driver or passenger.

What if your questions aren’t answered on either of these sites, though? Here are some other places you may find help.

 

The Uber App

This may seem like a no-brainer, but make sure you are familiar with Uber’s app and know all that it has to offer before going somewhere else for information. It’s designed to answer many of your questions.

Uber and Lyft Contact Info

As of March, 2016, the Uber app has In-App Support, a much needed feature that may surprise you with its usefulness. Any issues you may have with your account or fare, or any unanswered questions after perusing the Help Portal, will probably be answered here. Give it a try!

 

Messaging Systems (Formerly Email)

If you’re looking for contact with an actual human, email used to be the best way to get information specific to your questions, but neither Uber nor Lyft uses a support email any more. Rather, they’ve both moved to a messaging support system for responding to questions and concerns.

Uber and Lyft Contact Info

 

Uber

When contacting Uber, go to help.uber.com. This is the Help Portal, but you are able to submit specific questions in the search field, and you might be surprised by how many answers you can find this way.

If you are a driver with specific questions that cannot be answered using the search field you can go here, and submit a request.

Try to be as specific as possible, and include any pertinent information, such as your contact info or your ride number.

 

Lyft

Lyft’s messaging system is similar, but is, in my opinion, a little easier to access and use.

You can get to the support page directly from the main page of their website. If you have a question you’d like answered via email, simply click this button:

Once you’ve done so, you’ll be asked to provide your email address and phone number, the subject of your concern, whether or not you are a driver or rider, and some basic information about your question. Try to be very clear, but concise. Don’t write a novel, because no one will read it and you’ll receive a canned response.

If you are unhappy with the response you do receive, you can simply start over, and will end up in contact with a different person. You can also reply to the unsatisfactory email and ask for more clarity, and will probably receive more information.

Uber and Lyft Contact Info

 

Phone

Of course, if you have been a driver or rider for any amount of time, you know that there is virtually no way to contact Uber or Lyft via phone. However, the good news is that Uber is currently testing out a pilot program for phone support in San Francisco, where the company is based.

Maybe phone support is on its way?

 

Local Partner Websites

Many cities have local partner websites, which can be especially helpful if the information you’re looking for pertains to the city in which you are driving or riding. The most popular of these is probably Ubermovement, with information for hundreds of cities all over the world.

The best way to find these websites is to simply google “local Uber partner site.” You might try including your city, as well, to make sure you are finding sites which serve your area.

 

Local Offices

If you’ve been unable to get help using the app, online resources, email, or phone, you may be able to visit a local office for assistance.

Uber and Lyft Contact Info

  • Lyft. As of right now, Lyft does not have any local offices. There are efforts to change this, so keep checking back in on this.
  • Uber. Many larger cities have Uber offices, including New York, San Francisco, and Los Angeles. If you live in a larger city, it’s worth checking to see if there is a local office available to you. Talking face-to-face with another person is always preferable!
  • Know Local Office Hours. If you are lucky enough to be in one of those cities with an Uber office location, make sure you’re aware of their office hours. Again, this spreadsheet can be very helpful in finding this information.

 

Social Media

As with almost anything these days, social media can be a wealth of information. It can also be a helpful tool for getting the answers you want quickly, and here’s why: when you fuss enough about a company on Facebook or Twitter, they’re sure to want to turn your criticism into praise, and will do what they need to in order to make that happen.

That being said, the best way to go about doing this is to do the following:

 

For Lyft

Lyft’s Facebook page is actually a very helpful tool, and those monitoring it respond pretty promptly to questions or concerns. It’s best to send a private message, although it seems that commenting on the wall gets swift attention.

If you prefer to use Twitter, Lyft’s handle is @AskLyft. Someone monitors this account from 5:00AM to 9:00PM. If you receive a generic response to a question on Twitter, you can either DM Lyft or reply that your question wasn’t answered. Again, if you keep pushing, They’ll want to solve your problems to keep their image up in front of the watching world.

Uber and Lyft Contact Info

 

For Uber

Uber’s Facebook page is similar to Lyft’s. According to The Rideshare Guy’s blog, Uber does offer private messaging support, like Lyft. However, it seems that they typically try to steer people back toward their Help Portal, rather than ask them to send a private message. So you may not find as much help here as you’d hope.

Uber’s Twitter account, @Uber_Support, is more helpful than their Facebook page, and works similarly to the Lyft account. There are also individual city accounts for Uber, which might make finding help specific to your area little bit easier. Plus, Uber support offers 24/7 support, unlike Lyft.

 

So there you go! Assuming you’ve been doing everything else correctly, next time you’re in need of assistance, hopefully one of these resources will work for you.

22 “Best” Cars for Uber and Lyft Drivers

If you’re an Uber driver or considering becoming one, you’ll want certain things from your vehicle. You certainly won’t get a high Uber driver rating if your car is unreliable, unsafe, or has little room for your passengers. Your number one priority should be finding a vehicle comfortable enough for both you and your passengers.

But, there are other things to consider, too. Do you want some high-end tech to make your vehicle stand out and provide added entertainment? Are you looking for fuel efficiency? Or, do you want plenty of storage for your passengers?

Regardless of your requirements for the perfect Uber vehicle, at least a few of the cars on this list will meet your needs, from eco-friendly to sporty, and everything in between.

 

1. Toyota Prius

Aside from being one of the most eco-friendly vehicles, the Toyota Prius packs in several safety features, like Lane Departure Alert and Pedestrian Detection. If you drive mostly within city limits, the Prius can keep you, your passengers, and other drivers and pedestrians safe.

Best Cars for Uber and Lyft

 

2. Honda Accord

The newest Honda Accords come with parking sensors, rain-sensing automatic-adjusting windshield wipers, and LED fog lights for the best visibility in any weather conditions. The driver’s seat adds ultimate comfort with its 10-way adjustment abilities and leather trimming. Keep passengers comfortable with advanced climate control.

 

3. Lincoln MKT

This luxury crossover offers excellent fuel efficiency for a vehicle of its size, with a V8 engine operating as efficiently as a V6. The Lincoln MKT has everything an Uber driver needs, from park assist to Active Cruise Control and hands-free navigation. Keep your passengers delighted with the second-row refrigerated console.

 

4. Honda Civic Sedan

Getting 28 MPG in the city and 40 MPG on the highway, the Honda Civic Sedan will make you appreciate its fuel efficiency if you drive often. The Collision Mitigation Braking System will help you and your passengers stay safe when the car senses a collision, acting like your backup reflex.

Best Cars for Uber and Lyft

 

5. Mazda 6 Touring

The Mazda 6 Touring model is a pricier option for rideshare drivers, but it provides everything to meet you and your passengers needs, from an optional fold-down seat for extra storage to Smart city brake support and Rear Cross Traffic Alert. This car also has just about any internet radio integration ability you can imagine to keep your passengers happy.

 

6. Toyota Corolla

The newest Toyota Corolla comes in several models, from eco-friendly to luxury, to meet your requirements for the perfect Uber vehicle. Even its base model, L, comes with Toyota Safety Sense, eight airbags, and USB connectivity. The LE Eco will get you about 40 MPG on the highway, and adds in a partially-folding rear seat for storage.

 

7. Chevrolet Malibu

The Chevrolet Malibu consistently receives rave reviews for its models each year for design, safety, performance, and more. The newest safety options include Lane and Rear Park Assist, Side Blind Zone Alert, and Front Pedestrian Braking. With its aerodynamic design, you can get an impressive 49 MPG in the city.

 

8. Nissan Rogue

The Nissan Rogue is one of the best options if you want to tote around as many passengers as possible. With optional 3rd-row seating for room for you and 6 passengers, there’s plenty of room for people and comfort. And, the Divide-N-Hide Cargo System allows you to store plenty of passenger belongings.

Best Cars for Uber and Lyft

 

9. Ford Fusion

With different options for different tastes, the Ford Fusion is an excellent, adaptable vehicle for rideshare drivers. The Sport will get you an EcoBoost engine, if fuel efficiency is your priority, and the Platinum model is perfect for a luxury ride, with leather seating and cooled driver and passenger seats.

 

10. Toyota Camry

This mid-size car has the best of both worlds: a unique, sporty interior and superior performance for handling and safety. The full-feature center stack provides you and your passengers with everything you need for an entertaining and comfortable ride. Your passengers will love the roomy seating and extra head room.

Best Cars for Uber and Lyft

 

11. Hyundai Sonata

The Hyundai Sonata has 6 models to choose from, to meet your needs as a fuel-efficient or top-of-the-line luxury vehicle. All models come with safety features, like hands-free technology, rear-view camera, and blind spot mirrors. Enjoy Android Auto and Apple CarPlay for added entertainment.

 

12. Kia Optima

The Kia Optima prides itself on being a bolder version of the typical mid-size sedan. Its interior is driver-oriented, with a comprehensive control center and plenty of legroom. But, your passengers will also love the interior noise reduction technology, heated seating option, and extra seat comfort in its design.

 

13. Chevrolet Volt

If you’re looking for an electric car for an eco-friendly Uber driving experience, the Chevrolet Volt is one of the best options. The battery will last you up to 53 miles per charge, and up to 420 miles total with a tank of gas. The Power Flow screen will help you keep track of your mileage so you can have the most efficient Uber drive.

Best Cars for Uber and Lyft

 

14. Audi A4

It might be a more expensive choice for Uber driving, but the Audi A4 is well worth it if luxury is what you’re after. The Audi virtual cockpit is sure to impress you and your passengers with its apps, GPS, and smartphone integration. You can purchase the optional 3D Sound System for a unique passenger experience.

 

15. Nissan Altima

The Nissan Altima is designed for safety, and it’s one of the best options you can pick if you drive in high-traffic areas. This car features an in-mirror rearview mirror and plenty of safety features to help you avoid collisions. And it was designed with aerodynamics in mind to provide a fuel-efficient ride.

Best Cars for Uber and Lyft

 

16. Chevrolet Cruze

The Chevrolet Cruze newest models feature some of its most eye-appealing designs. But, this car packs in a lot more than aesthetic pleasure. You can fold the 2nd row down for ample storage with one passenger, link your music and apps to Chevrolet MyLink, and give your passengers built-in WiFi.

 

17. Subaru XV CrossTrek

The Subaru XV Crosstrek has all-wheel drive for Uber drivers who drive in any kind of weather. Don’t let its smaller size fool you; it has plenty of cargo space for your passenger’s belongings. And, it continuously monitors the traffic you’re in for the safest drive possible.

Best Cars for Uber and Lyft

 

18. Honda Odyssey

If the most amount of space for passengers and cargo is your priority, the Honda Odyssey is one of the best options. You can have seating for up to 8 passengers and 5 car seat anchors for passengers with children in tow. And, you’ll still find plenty of space in the cargo area for everyone’s belongings.

 

19. Chevrolet Spark

One of the most eco-friendly rideshare driver options is the Chevrolet Spark, a compact, budget-friendly, and fuel efficient gem. You can fit yourself and up to 3 passengers, and fold down the back seat for one passenger with a lot of cargo. You’ll get about 38 MPG on the highway from this car.

 

20. Kia Soul

The Kia Soul has plenty of features to make this vehicle perfect for your rides. Enjoy safety options in all models, like Hill Start Assist and side-impact door beams. You and your passengers can also enjoy heated and ventilated seats and colored LED lights that sync to your music.

Best Cars for Uber and Lyft

 

21. Toyota Highlander Hybrid

If you’re ready to splurge on the ultimate Uber vehicle, the Toyota Highlander Hybrid is it. Get up to 30 MPG in the city, enjoy 5 USB ports, and stay safe with Dynamic Radar Cruise Control. You can also fit up to 8 people comfortably in this SUV, or recline the 3rd row for storage.

Best Cars for Uber and Lyft

 

22. Volkswagen e-Golf

The Volkswagen e-Golf may be compact, but it’s perfect for saving you money if you usually transport only a few passengers at a time. Get up to 83 miles per charge, and provides you with 126 MPGe in the city. And, you can feel good about driving this clean, eco-friendly car with zero tailpipe emissions.