If you’re considering becoming a ride share driver, you need to figure out is which company is best for you.
The two most obvious choices are Uber vs. Lyft – they dominate the market and have the largest customer base, meaning more frequent pickups for their drivers.
However, these 2 companies are much different for drivers – you’ll need to decide which one is right for you before making your decision.
To help you out, we polled our database of over 25,000 Uber and Lyft drivers and asked them for their input on the matter.
This article details the results of the poll, as well as direct quotes from ride sharing drivers who chose to expand their answers further.
NOTE: Here at HyreCar, we’re not affiliated with either Lyft or Uber. We’re here to provide low cost rental cars for all ride sharing drivers. The opinions expressed here are not our own. This article contains honest feedback our customers who have driven for both Uber and Lyft.
From all of the ride sharing drivers we polled, the results favored Lyft:
- Drivers who preferred Lyft: 19
- Drivers who preferred Uber: 7
- Uber has a larger customer base, meaning more rides as a drivers
- However, Lyft pays drivers slightly more and has a rider minimum
- Lyft has also built credibility as being a little more driver friendly
- Uber’s onboarding process as a driver is easier – Lyft has more stringent requirements
- Uber has no rider minimum, meaning drivers can get stuck making a few cents per passenger
Quotes from Lyft & Uber drivers
I always tell people that I prefer driving for Lyft but make more money and get more rides with Uber. I think Lyft does a great job cultivating a driver friendly culture though and it shows with a lot of their features. Even before you start driving, Lyft greets new drivers with a mentor ride which allows them to get familiar with the app and meet another more experienced driver in person. Uber on the other hand, sends you a few 5 minute Youtube videos which nobody watches (I didn’t!) and then you’re thrown to the wolves.
But regardless of which company you prefer, you’re now a business owner as a rideshare driver and you need to diversify your income. Even if you are plenty busy with Uber, you’ll still want to have Lyft or another service as a back-up for those times that you get locked out of your account or when the Uber app goes down for a couple hours.
Ultimately though, I like to support Lyft and other services as much as I can because competition is a good thing for drivers. The more companies there are, the more options drivers will have.
– Founder at TheRideshareGuy.com
LYFT is better … Bottom line … Tips for the drivers … Which erases most of your third party fees…You can defend a low rating given by a passenger …( Which by the way is ridiculous considering we are self employed contractors using a 3rd party app it has too much bearing on our livelihood ) great driver support … Great weekly bonus initiatives… Only thing I can complain about is there no actual place (like uber off Westwood) that you can go to…I went to LYFT after I was suspended for low ratings with uber and never been back since because it is a different caliber of passenger… Uber riders expect you to cater them as if they are paying top tier black car limousine service … Considering you are getting 75% off a taxi ride or any other concierge service .. I would always pick LYFT over uber mainly because of the ratings also.
Hands down, the answer is Lyft. While the total dollar amount you may make driving for UBER will likely be more than your total for Lyft, you will make less per ride with UBER. So, for each ride you make driving for Lyft, you will be making more for that ride than you would have made if you were driving for UBER.
It’s also worth noting that, in general, Lyft’s policies toward drivers are much more favorable than UBER’s policy toward drivers. One example, when you arrive to pickup a Lyft passenger, the passenger is charged from that point forward. For UBER drivers, the passenger is charged only after they get in your vehicle and the trip begins.
Another example, when you cancel a trip because a rider is a no show, Lyft will give you the full $5 cancellation fee after waiting 5 minutes as long as you called the rider first. UBER only gives you $4 of the $5 and only if the UBER system indicates that you arrived on time and at the location where the rider is actually located. So, if the rider or system indicates an incorrect location to be picked-up, you will not receive any cancellation fee regardless of who cancels the trip.
Overall, it just boils down to Lyft having a much better appreciation for their drivers than does UBER.
I prefer to drive for Lyft because I have never had a bad Lyft customer (300 rides). I have had a lot of Uber customers (600 rides) that bring drugs (mostly marijuana and related paraphernalia) and others they are on hardcore drugs (meth) that wouldn’t stop fidgeting/shaking. One man puked in my front seat about 20/30 seconds after I picked him up, (like, really dude?) and it ruined my nightBecause my Lyft customers tend to treat me better I tend to give better service. About 50% of my riders leave me a tip and it’s not uncommon to get $5 on even a short ride. I never expect a tip for Uber, I generally get one or two a day if I give 25 rides. I have a nicer car (2014 Hyundai Sonata) that I meticulously clean and only Uber customers will bring greasy food in my car and think it’s okay to set it on my backseat.
All customers get their luggage loaded so that I close my trunk myself (it takes no force but customers enjoy slamming it), same goes for my doors when possible.
With enough rides for Lyft there is a reduction in commission, so I try and do as many as I can each week. With Uber the rates are extremely low and it can be hard to turn a profit.
I like driving for Lyft more but I do both. Uber is just better with demand. Lyft has some dead hours during the week but they are preferred because of higher earnings per ride, electronic tips allowed, I can see my riders destination if they enter it before I pick them up, nicer passengers, I can see there faces before I pick them up, being able to use Apple maps, there is also a destination filter so I can get passengers only going in my direction however it limits drastically my requests usually defeating the purpose when I’m ready to go home.
I work for both uber and LYFT. I personally prefer lyft because their drivers are very pleasant and always smile. They are faster to get to me, and I am always please for the drivers. Also they take care of their drivers and their cars seem nicer, more comfortable and better drivers who take this seriously. Also, after $50 of earnings, I have the option to deposit THE funds after reaching that goal, which is why I prefer LYFT.
I drive exclusively for Uber. I tried for two years to onboard with Lyft but I ran into CONSTANT problems enrolling with them. The barriers seemed impossible to overcome so I gave up trying to drive for Lyft.
I have picked up customers who ride with both services. Lyft customers almost always prefer to sit in the front seat, whereas Uber customers use the front seat only if there is a group during the ride. I like when clients sit in the front seat because they tend to be a bit more friendly and enjoy conversation and/music.
I ultimately recommend Uber because they offer paths to higher income with UberSELECT, UberBLACK and UberLUX. Drivers can more money in less time by driving fewer miles with a more expensive car. $200 in an UberX vehicle is 223 passenger miles, 86 miles for UberSELECT, 57 with UberBLACK and 40 with UberLUX.
I prefer Lyft if they were busier. Lyft also seems a lot calmer, the passengers seems more happier. Plus, Lyft is a little bit cheaper and they are always their not only for their passengers but for their drivers as well.
I love driving for lyft better. I’ve driven for both platforms and lyft support seems to be more helpful-they respond the same day sometimes in the next hour vs uber takes about three days to respond. I feel safer driving for lyft and I appreciate that we get to keep 100% of tips. Also the rewards program for sharing your code we get $20 vs a mere $10 for uber and the driving referral perks are much higher at a whopping $500 to sign on if they complete 100 rides.
I prefer to drive for Lyft because I like their company’s vision. I can get tips from passengers. I like pink glowstache to help passengers find my car. I like its app that is easy to use. It automatically updated my Waze’s destination when Lyft automatically added pick up location for Lyft Line without clicking accept button like uber partner app. Lyft rocks!
I prefer Lyft because it doesn’t constantly ask me if I want to go offline or remain in the app when no rides are coming through and I’m still signed in for a while and once I have $50 I can cash out without having to go to another bank or account number setup. This is very helpful when I’m crunched to pay a bill.
I’d like to say I like driving both. But as a driver, I notice Uber seems to have more riders and surges overall which makes it easier to make a living even during times when there are not as many people. Uber allows you to see surge multipliers by area so you know what your goal is in a specific area.
Lyft line also can be problematic compared to Uber Pool primarily because Lyft Line adds people to your route without asking if you would like to accept. Uber Pool gives you a choice which is better especially when you have passengers who want to change their destinations or you have drunk passengers who may not interact well in a carpool.
If you ever watched that I love Lucy episode in the chocolate factory, Lyft line reminds me of it. While it’s easy to accept one or two passengers, it starts getting crazy and out of control when you get 4 or 5 or 10 in one trip you have to reroute for. Passengers also start complaining for having to slightly change route when picking people and dropping them off along the way. Drivers will likely prefer to just drive one passenger a lot longer rather than drive and drop off multiple passengers which often leads to minuscule wages for the hassle and headache. This isn’t a chocolate factory.
In general I prefer to drive for Lyft. They’re definitely more driver friendly. They consider their drivers not only through the ability for passengers to tip, but also offer discount opportunities for car related expenses (i.e. tires, but also for entertain as well ie. movie tickets etc). Uber offers none of these things. What one learns once they’ve driven for a while is that it’s absolutely not worth the cost to drive at all for Uber unless it’s surging, where as with Lyft due to the tipping offsetting the commission it’s ok.
On the flip side of that though, Uber will offer promotions that are more frequent, varied and easily achieved then Lyft. As an example the last few weeks I’ve received promotions from Uber where over the course of the week I’m guaranteed between 1.3x – 1.8x the regular fare rate regardless if it’s surging or not.
I’m very fortunate due to the fact that I have total flexibility of when I drive so I’m able to take advantage of promotions then someone who’s not. As I said earlier, unless there is a promotion or it’s surging you’re lucky to make minimum wage after gas costs while incurring the ware and tear on your car.